Welcome to Elevation 🤍
We're so glad you're here.
We hope you make some incredible memories during your stay. If you need anything at all, we're only a message away.
— Ryan & Kara
🤍 Need anything?
We typically reply in under 5 minutes 💬
In an emergency dial 911 · Sevierville Police 865-453-5506 · LeConte Medical 865-446-7000
📶 WiFi network
Elevate
🔒 WiFi password
RockNRoll4Ever
🔑 Door code
Last 4 of booking phone
🕓 Check-in
4:00 PM
🧳 Check-out
10:00 AM
🛏️ Sleeps
12
🔑 Your keypad code is the last four digits of the phone number used to book. It's also in your arrival details — and we're one message away if you ever have trouble getting in. 💛
Halara guest perk
Save on Dollywood, Ripley's, shows & tours.
ViewSave on Dollywood, Ripley's, shows & tours.
📖 Your guidebook
🚗Arrival & parking›
We've set up a convenient electronic keypad on the front door, so there's no need to worry about carrying keys or coordinating check-ins.
Our cabin is conveniently located just a short drive from Sevierville, Pigeon Forge, and Gatlinburg. While the area is car-dependent, getting around is easy with your own vehicle—free parking is available at the cabin.
The driveway fits 4 vehicles, and additional street parking is available on a first-come, first-served basis. Please note: the driveway is steep, so take caution, especially in rainy or icy weather.
Major attractions like Dollywood, The Island in Pigeon Forge, and the Great Smoky Mountains National Park are all within a 15–30 minute drive. Grocery stores, gas stations, and local dining spots are also nearby.
📶WiFi & essentials›
NetworkElevate
PasswordRockNRoll4Ever
Streaming: sign in with your own accounts and sign out at checkout.
🔥Hot tub & fireplace›
If your home has a hot tub: the cover comes off from the far side — please rinse off before getting in, keep the cover on when it's not in use so it stays warm, and no glass on the deck.
If your home has a fireplace: it's ready to use with the wall switch or remote (gas) — please don't burn anything in a gas unit. Not sure which you have? Just message us and we'll walk you through it. 🤍
📝 A few house notes›
Pets are welcome here (a pet fee applies). No smoking indoors. Quiet hours are 10 PM–8 AM. Please treat our home like your own — we truly appreciate it. 💛
⭐ Before you head home›
A few quick things on your way out (check-out is 10:00 AM):
• Start the dishwasher
• Toss any trash in the outside bins
• Turn off lights & set the thermostat to a reasonable temp
• Lock up and make sure the door code screen goes dark
That's it — no stripping beds or heavy chores. Safe travels! 🤍
🍴 Explore the area
Looking for somewhere to eat, grab coffee, hike, or stock up? These are our team's own favorite local spots — personally recommended, never sponsored or copied from a list. 🤍
❤️ Halara favorites
The places we'd send our own friends and family.
☕ Kara's favorite coffee
Espresso Yourself
Near The Old Mill in Pigeon Forge — lattes, frappes, and huge cinnamon rolls. Grab one before a morning hike.
🍔 Ryan's favorite burger
Local Goat
Hands down the best burger in town. Get the Fried Mac Burger. Made-from-scratch everything.
🥞 Best pancakes
Flapjack's Pancake Cabin
A Smokies staple — homemade batter and more than ten kinds of pancakes.
🍦 Ice cream worth the wait
Kilwins at The Island
Fresh waffle cones and fudge made in-house at The Island in Pigeon Forge.
🥾 Favorite easy hike
Laurel Falls
Paved 2.6-mile round trip to a beautiful 80-ft waterfall. Great with kids — go early to beat crowds.
🌅 Favorite sunset
Foothills Parkway (Look Rock)
Wide-open Smoky Mountain views — our favorite spot to catch the sunset.
☕ Coffee›
Kara's coffee pick
Espresso Yourself
Near The Old Mill in Pigeon Forge — lattes, frappes, and huge cinnamon rolls. Grab one before a morning hike.
Best early cup
The Donut Friar
Tucked in The Village in Gatlinburg, open at 5 a.m. Gourmet-flavored coffee and warm donuts.
Local favorite
Coffee & Company
A Village Shoppes staple in Gatlinburg loved by locals — flavored and seasonal coffees.
🍽️ Restaurants›
Ryan's favorite burger
Local Goat
Hands down the best burger in town. Get the Fried Mac Burger. Made-from-scratch everything.
Best date night
The Peddler Steakhouse
Gatlinburg classic on the river — tableside-cut steaks and a great salad bar. Worth every penny.
Best view
Cliff Top at Anakeesta
Panoramic mountain views with your meal — take the chondola up. Great for sunset.
Classic burger
Graze Burgers
Sevierville favorite — locally sourced, grass-fed burgers done right.
🥞 Breakfast & Brunch›
Best pancakes
Flapjack's Pancake Cabin
A Smokies staple — homemade batter and more than ten kinds of pancakes.
Most iconic
Applewood Farmhouse Restaurant
The oldest restaurant in Sevierville — start with the apple fritters and julep.
Cozy local spot
Lil' Black Bear Cafe
Thick, fluffy pancakes and bottomless coffee from friendly folks.
🍦 Sweet Treats›
Ice cream worth the wait
Kilwins at The Island
Fresh waffle cones and fudge made in-house at The Island in Pigeon Forge.
Warm & gooey
The Donut Friar
Cinnamon bread and hot donuts in Gatlinburg's Village — a longtime local secret.
🥾 Outdoor Adventures›
Favorite easy hike
Laurel Falls
Paved 2.6-mile round trip to a beautiful 80-ft waterfall. Great with kids — go early to beat crowds.
Easiest waterfall
Cataract Falls
Under a mile round trip from the Sugarlands Visitor Center — barely any elevation.
Walk behind a waterfall
Grotto Falls
The only park trail that goes behind the falls — 2.6 miles round trip through old-growth forest.
Favorite sunset & scenic drive
Foothills Parkway (Look Rock)
Wide-open Smoky Mountain views — our favorite spot to catch the sunset.
Family river walk
Gatlinburg Trail
Flat 3.8-mile round trip along the river — one of the few park trails that's dog- and bike-friendly.
🎟️ Attractions›
The big one
Dollywood
Dolly's award-winning theme park — coasters, crafts, and shows. Ask us about the Halara ticket perk!
Mountaintop adventure
Anakeesta
Take the chondola up for treetop walks, a ropes course, and the best views in Gatlinburg.
Right downtown
The Island in Pigeon Forge
The Great Smoky Mountain Wheel, fountain shows, shops and eats — easy evening with the family.
🍷 Breweries & Distilleries›
Moonshine original
Ole Smoky Moonshine
Free tastings and live music in downtown Gatlinburg — the one that started the moonshine trail.
Whiskey & shine
Sugarlands Distilling Co.
Award-winning shine and whiskey with a fun tasting room right on the Parkway.
🛒 Essentials nearby
❓ Before you call — quick fixes›
My door code isn't working›
Re-enter it slowly and press the checkmark/lock button to finish. Your code and any backup entry details are in your arrival info — and we're one message away if you're ever standing at the door. 💛
The WiFi is down or slow›
Find the router (often by the TV or in a closet), unplug it, wait a full 30 seconds, then plug it back in — the lights will blink and it takes about 2 minutes to fully come back online. Reconnect using the network and password in your essentials. If it keeps dropping, turn on WiFi Calling on your phone and message us.
The TV won't connect or there's no picture›
Press Input or Source on the remote and pick the right HDMI. For streaming, open the app and sign in with your own account (Netflix, Hulu, Disney+). If the screen's frozen, unplug the TV for 30 seconds and plug it back in. Your WiFi name and password are in the essentials.
The TV works but there's no sound›
Check that the soundbar or receiver is powered on and the TV isn't muted. In the TV's Settings → Sound, make sure the audio output is set to the soundbar (not the TV speakers). The soundbar remote is usually in the media console.
A streaming app won't play or log in›
Sign in with your own account — we don't keep logins on the TVs. If an app is stuck or won't load, close and reopen it, or unplug the TV (or streaming stick) for 30 seconds and plug it back in.
The projector or theater room isn't working›
Make sure the projector and the receiver are both powered on — there's often a power strip or a wall switch. Give the projector a minute to warm up, and check it's set to the right input/source. If it still won't come up, message us and we'll get someone on it.
The remote isn't working›
Point it straight at the device. If it's unresponsive, it usually just needs fresh batteries — check the kitchen drawer. Still stuck? Message us and we'll sort it out.
The hot tub jets aren't working›
Most of our jets are the twist kind — gently rotate the face of each jet (like turning a dial) until it opens up. Also make sure the air valves and diverter on the top rim are open, and that the pump is on high. Tip: many tubs have lower pressure when every jet runs at once, so turning the diverter toward one side boosts the pressure to half the jets. Still nothing after that? Message us and we'll take a look.
The hot tub has a strong smell›
That's usually just the water off-gassing after being closed up under the cover. Lift the cover all the way off and let it air out for 10–15 minutes before you get in — it clears right up. If it still smells off after that, message us and we'll check the water chemistry.
The hot tub water is foamy or cloudy›
Foam usually comes from lotions, sunscreen, or soap (please never soap in the tub!). A quick rinse before you hop in keeps the water clear. If it's really foamy, let us know and we'll treat it.
The hot tub isn't heating up›
Keep the cover on whenever you're not in it — that's what holds the heat. After the cover's been off a while it can take a few hours to recover, so it's normal to wait a bit. The temperature is preset, so there's no need to touch the controls. Still cool after several hours? Message us and we'll send someone to dial it in.
The pool isn't warm›
Pool heating is available as an add-on — just message us and we'll switch it on (it takes a few hours to come up to temperature). If your stay already includes a heated pool and it isn't warming, let us know and we'll get it sorted.
The heat or A/C isn't working›
On the thermostat, set the mode (Heat or Cool) and a target temperature, then give it a few minutes. Please keep it between about 65–75°F. Some homes also have a seasonal fireplace that's off during warmer months.
The fireplace won't turn on›
Gas fireplaces have a wall switch, usually just to the side of the hearth — flip that on. Some also have a remote on the mantel. Heads-up: for safety, fireplaces are turned off from about May through November. If it's the cold season and it still won't light, message us.
One room is too hot or cold›
Larger homes have more than one thermostat zone — set the one for that area. Closing the vents in unused rooms pushes more air where you actually are. Then give it 20–30 minutes to catch up before adjusting again.
A breaker tripped / part of the house lost power›
Find the breaker panel — usually the garage, laundry room, or an outside wall. Flip the tripped switch fully OFF, then back ON. If it trips again, unplug whatever caused it (space heaters and hair dryers are common culprits).
There's no hot water›
After heavy use it just needs time to recover — give it 20–30 minutes. If it's still cold, check that the water heater's breaker is on, and message us if you'd like a hand.
The grill won't light›
Always open the lid before lighting (never light it closed — gas can build up). For a gas grill, make sure the propane tank valve is turned all the way open, then use the igniter or a long lighter. If the propane's low, message us and we'll get you a refill.
The fridge is beeping›
That's almost always a water-filter reminder, not a problem. Press and hold the alarm/filter button for a few seconds to reset it.
The ice maker isn't making ice›
A fresh batch takes about 24 hours to build up, and the little arm inside the bin needs to be down (not lifted up). If it's been a full day with the freezer set cold and still no ice, message us and we'll check it.
The garbage disposal is jammed›
Switch it off first (never reach inside). There's a small reset button on the underside of the unit — press it, then try again. If it just hums, message us.
The washer or dryer won't run›
Make sure the door or lid is fully closed and latched, and clean the dryer's lint trap. Try the cycle again. If it won't start, won't drain, or stops mid-cycle, please don't force it — message us and we'll take a look.
Where are batteries, light bulbs & extra supplies?›
Most homes keep these in a kitchen drawer or the laundry area. If you can't find what you need, just message us — we'll point you right to it. 💛
We're running low on toilet paper or supplies›
We stock every home with starter supplies to get you through the first day or two, so on longer stays it's completely normal to need a few extras. The nearest store is a short drive away — and if getting out isn't easy, just tell us what you're short on and we'll do our best to help. 💛
A smoke or CO alarm is chirping›
That's usually a low-battery chirp. Please don't disable it — just message us and we'll take care of it right away.
The game room or arcade isn't working›
Most machines are set to free play — check that the power strip or switch behind them is on. If a screen's dark, flip the power and give it a moment to boot up. Still down? Message us and we'll sort it.
I keep seeing bugs or critters›
Our mountain homes get the occasional visitor despite our cleaning team's best efforts. Keeping food sealed and trash in the outdoor bins helps a lot. If anything needs attention, just message us and we'll handle it right away.
I left something behind›
No worries — message us within a few days of checkout and we'll track it down and coordinate return shipping. We'll do the legwork; you just cover postage.
It's freezing outside — anything I should do?›
During a hard freeze, help us protect the pipes: let the faucets drip slightly, and open the cabinet doors under sinks so warm air can reach the pipes. Thanks for helping keep the home in great shape! 🧊
❤️ About Halara Hosting
Ryan & Kara started Halara Hosting because we believe vacation rentals should feel professionally managed without losing the warmth of a local host.
Learn more about us →How's everything going?
Your experience means the world to our small team. If anything hasn't been perfect, please tell us privately first — we read every note and we'll make it right. And if you're loving it, a public review truly helps us. 💛
💬 Share your thoughts with Ryan & Kara★ Leave a public review❤️ We'd love to host you again
We love welcoming back returning guests. As a thank-you, book directly with us next time and enjoy:
- Exclusive returning-guest discount
- Best available pricing — always
- No Airbnb or Vrbo service fees (where applicable)
- Direct access to our team
Use code STAYWITHHALARA10 for 10% off when you book direct
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Thanks for staying with Halara Hosting
We know you had a lot of choices when planning your trip, and we're grateful you chose one of our homes. We hope to welcome you back again soon.
Ryan & Kara