Gray Wolf Lodge

We've set up a convenient electronic keypad on the front door, so there's no need to worry about carrying keys or coordinating check-ins. To better your experience, we encourage our guests to drive your own vehicles, so you have the opportunity to explore many areas during your stay with us.

If your home has a hot tub: the cover comes off from the far side — please rinse off before getting in, keep the cover on when it's not in use so it stays warm, and no glass on the deck. If your home has a fireplace: it's ready to use with the wall switch or remote (gas) — please don't burn anything in a gas unit. Not sure which you have? Just message us and we'll walk you through it. 🤍

If you need recommendations prior to your visit, let us know, and we'll be happy to help. While with us, if we can make your 5-star stay more perfect, please MESSAGE US IMMEDIATELY SO WE CAN MAKE IMPROVEMENTS. **Do not wait until after your stay to notify us of any issues. Give us the opportunity to best serve you while you're there. We value cleanliness. Please message us with any feedback you may have WHILE YOU ARE STAYING WITH US, so we have the proper opportunity to fix any issues. We appreciate the opportunity to serve you better. **Please do not wait until after your stay to mention a cleanliness issue. Notify us immediately, and we will assist right away. **Asian Lady Beetles (look like ladybugs) are in season and constantly around. We have consistent pest control and a dedicated cleaner. All cabins in our area experience these bugs due to being in the woods. If you don't like bugs, wooded areas may not be best for you.** For now, please review the following information to ensure everyone has a safe and enjoyable time. Contact us directly if you have any questions. How to reach us: The easiest way to reach us is through Airbnb. If something needs immediate attention, please message or call through the app. Cabin Rules Please share with everyone in your group. 1. Have fun, but be respectful of our home and neighbors. Do not damage our property and do not take anything that isn’t yours. You will be responsible for paying for any items damaged or any damage to the structure/property. 2. No smoking or drugs allowed of any kind. Any guest found smoking in the home or with drug paraphernalia will experience a $450 fee. 3. No pets allowed. We love our fur babies, but we do not allow pets (not even ours) at Mountain View Hideaway. Any guest found to have brought a pet will receive a $450 pet cleaning fee. 4. No parties or events allowed. Any guest found to having a party will experience a $950 fee minimum. 5. No littering. Any trash or cigarette butts left/thrown outside will result in $100 fee. Be respectful of the outdoors, animals, and future guests wishing to enjoy nature. 6. Voices and music will carry in the distance, so quiet hours are from 10pm-7am. 7. Please do not unplug TVs, internet routers, or cable boxes. Do not tamper with satellite equipment outside. Do not take batteries out of remotes or any items in the cabin. 8. You are welcome to use any dishes in the kitchen, but please only use what you need and wash all dishes properly before you leave. 9. When using the fireplace, please do not run the air conditioner at the same time. 10. Thermostat is to remain on the “Auto” setting at all times. This means the air conditioner or heater will stay on until it reaches your set temperature. 11. Children must be supervised at all times. 12. For your safety, do not leave any food outside the home or in your vehicles where bears or other wildlife can access. All trash needs to be put into the bear-safe trash bin. *Just like with any home, there are times appliances can break. We are not responsible to provide a refund if an appliance breaks, to include refrigerators, stoves, ovens, microwaves, toasters, coffee makers, blenders, washer/dryer, etc. We will have the item fixed or replaced as quickly as the maintenance specialist can get there, but please do not ask us or Airbnb for a refund. We value our maintenance team and they work hard to remedy appliance situations as soon as possible. *Should you experience a maintenance issue over the weekend or during a holiday, ONLY emergencies will take precedence. All other maintenance issues will be resolved Monday or the next business day if possible. *If cleaners charge extra fees due to your stay, fees will be passed on to you and expected to be paid. Please do not stain or ruin towels and sheets. Helpful Tips: *STARTER QUANTITIES ONLY PROVIDED: Cleaner provides 1-2 bars of soap per bathroom, 2 rolls of toilet paper per bathroom, 1 roll of paper towels, 1 kitchen towel, 1 dish towel, and hotel-sized dish liquid. They provide 2 trash bags per trash can. Please bring more of the above items to fit your needs based on your size group and length of stay. You will need to bring additional supplies as needed, food/groceries, firewood, and ice. We purchased a brand new refrigerator and freezer, but learned the water line cannot be hooked up. There are ice trays for your use. *When putting trash outside, always put it in the bear bin and ensure lid is closed. *Sitting on any furniture with wet clothing will cause damage and result in replacement fees. Please refrain from doing so. *Jumping on beds will cause damage to beds, bed frames, and box springs and result in replacement fees. Please refrain from doing so. *For best cooking results and to maintain the kitchenware, please do not use metal utensils in pots or pans as they will cause scratches and damage. Metal utensils are provided for the outdoor charcoal grill only. Safety Please share this manual with each person staying with you. Wildlife: You are in the Smoky Mountains and surrounded by wooded areas. Bears and other wildlife are not uncommon. Please practice all measures of safety with wildlife and never leave open food in areas where animals can access it. Being in the woods and in the mountains, you will encounter a variety of bugs and pests.** Please expect seasonal swarms of Asian Lady Beetles (look like ladybugs) and carpenter bees. They are prone to these wooded areas** Please use extreme caution with the gas fireplace and gas grill. Fire Extinguishers: There are 2 fire extinguishers in the home. Please familiarize yourself with how to use them. One is in the kitchen, and the other is in the laundry room. Smoke Alarms and Carbon Monoxide Detectors: Smoke alarms and a carbon monoxide detector are located in the home. Minimize Hazards: Familiarize yourself with the property: Immediately upon arrival, please familiarize yourself with the home and exits in order to minimize hazards for children, family members, or friends. Children: Children should be supervised by their parents at all times. Since parents have different safety requirements for their children, it is up to you to provide what is necessary for your child, to include baby gates, cribs, playpens, or baby monitors. There is a gas fireplace inside the home. Please be safe when operating and with children. Occupancy This home is arranged to have up to 6 guests. More than 6 guests is prohibited. If found to have more than 10 guests total, you will be subject to a $75 fee per guest. Check-Out Instructions 1. Check out by 10am. 2. Please make sure all dishes are washed properly and put away. Any dirty dishes, please put in dishwasher and start dishwashing cycle prior to leaving. 3. Return anything moved, back to its original location. 4. Check for any items left behind. 5. Make sure you, nor other guests, are taking items from the home that are not yours. Items taken will result in charges. 6. Turn off all lights. 7. To conserve energy, please set thermostat on both the upstairs and downstairs thermostats to 68 before leaving. 8. Please do not wash the towels or start them in the washer. Please put all towels in bathtubs. The cleaners will take care of the towels. 9. Please do not strip the beds or start linens in the washer. Please leave all beds as they are. The cleaners will take care of the linens. 10. Lock all doors securely (do not lock knob on front door, only keypad by pushing “Schlage” and turning the lock) 11. Please message us through Airbnb that you have checked out. 12. Have a safe trip home, and thank you again for staying with us! Due to high volume occupancy, we cannot grant late checkouts at this time. Due to high volume occupancy, we cannot grant late checkouts at

Pets are welcome here (a pet fee applies). No smoking indoors. Quiet hours are 10 PM–8 AM. Please treat our home like your own — we truly appreciate it. 💛

A few quick things on your way out (check-out is 10:00 AM): • Start the dishwasher • Toss any trash in the outside bins • Turn off lights & set the thermostat to a reasonable temp • Lock up and make sure the door code screen goes dark That's it — no stripping beds or heavy chores. Safe travels! 🤍